View and download our policy documents
Admissions Policy
Anti-Bullying Policy
Behaviour Policy – Person Centred Neurodivergence Affirmative
Behaviour Policy Best Practice Guidance
Careers Programme Summary
Child-on-Child Abuse Policy
Complaints Policy
Curriculum Policy
English as an Additional Language Policy
First Aid of Pupils Policy
Health & Safety
Inspection Reports
Parent/Carer-School Communication Policy
Previous Performance
Pupil Premium Statement
Safeguarding Policy
SEND Policy
Staying Safe Online Policy
Suspension and Permanent Exclusions Policy
Complaints
We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download above. Initial complaints should be made to the Executive Headteacher, Lyndsey Jeffries via telephone on 01323 914 600 or via email to Office@mountfieldheathschool.co.uk.
If the complaint is concerning the Headteacher, please contact Ciaran Walsh, Regional Director – Education on 01204 522667 or via email to ciaran.walsh@ofgl.co.uk. An appeals process is included in this policy.
We received 1 complaint last academic year 2023 – 2024