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Policies

View and download our policy documents

Admissions Policy
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Anti-Bullying Policy
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Behaviour Policy – Person Centred Neurodivergence Affirmative
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Behaviour Policy Best Practice Guidance
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Careers Programme Summary
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Child-on-Child Abuse Policy
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Complaints Policy
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Curriculum Policy
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English as an Additional Language Policy
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First Aid of Pupils Policy
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Health & Safety
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Inspection Reports (Ofsted Outstanding)
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Inspection Reports (Ofsted Material Change)
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Parent/Carer-School Communication Policy
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Previous Performance
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Pupil Premium Statement
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Safeguarding Policy
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SEND Policy
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Staying Safe Online Policy
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Suspension and Permanent Exclusions Policy
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Complaints

We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download above. Initial complaints should be made to the Executive Headteacher, Lyndsey Jeffries via telephone on 01323 914 600  or via email to Office@mountfieldheathschool.co.uk.

If the complaint is concerning the Headteacher, please contact Ciaran Walsh, Regional Director – Education on 01204 522667 or via email to ciaran.walsh@ofgl.co.uk. An appeals process is included in this policy.

We received 1 complaint last academic year 2023 – 2024

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Mountfield Heath School

John’s Cross Road, John’s Cross, Robertsbridge, East Sussex, TN32 5FA

01323 914600 Email

 

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